Our team was blown away by the support we received in terms of donations and open source contributions and we extend a big thanks to everyone who helped out Thunderbird in the lead up to this release. But in the midst of a global pandemic, the important role that email plays in our lives became even more obvious. This past year had its challenges for the Thunderbird team, our community and our users. Thunderbird 91 is our biggest release in years with a ton of new features, bug fixes and polish across the app. Existing Thunderbird users will be updated to the newest version in the coming weeks.
Thunderbird 96 how to#
See the How do I create a screenshot of my problem? article for information on how to create a screenshot.The newest stable release of Thunderbird, version 91, is available for download on our website now.
Thunderbird 96 mac os x#
Please create a new support request with a screenshot of your SMTP settings with your user id obscured, and include the following information: your mail provider (for example, Gmail), ISP (for example, Comcast), firewall version (if any), antivirus software and version (if any), operating system and version (for example Windows 7 or Mac OS X Mavericks), and Thunderbird version (for example Thunderbird 38.2.0). This is usually done via a 'reset email password' form on your ISP's support website.
Thunderbird 96 password#
In such case, usually there is nothing wrong with a stored SMTP password in Thunderbird (see above). However, don't do this as a first step, especially if you cannot send messages after updating Thunderbird while you previously could. Thunderbird 78 FAQ - After upgrading to Thunderbird 78, I cannot get or send email messages Delete SMTP Password You can temporarily lower the bar to check if this is the reason for your problem (which obviously reduces security, so it's not recommended). If your provider does not support the newer versions of the protocol, sending and receiving of messages may fail. Thunderbird 78 expects higher security standards for the so-called TLS network encryption protocol. Verify that your mail server supports the minimum version of TLS Contact your ISP's support to see if they are blocking your outgoing email port. You may have to switch to another port (e.g. Many ISPs block outgoing email on port 25.Remove Thunderbird from your program's list of trusted or recognized programs, then add it back manually or when prompted to resolve this.Note: Firewall or antivirus software blocking outgoing email is a common cause of not being able to send messages after updating Thunderbird, since it may be set to trust the previous version of Thunderbird and no longer recognize the updated version as trusted. Try briefly turning both antivirus and firewall software off, sending a test email, and turning them on and sending another test email.Verify that your outgoing email is not being blocked by your firewall, antivirus software or your Internet Service Provider: Verify that your outgoing email is not being blocked For example, you cannot send a mail from through Yahoo's SMTP server. Most of the time you cannot send messages from one account provider using another account provider's service. Verify that you are using the right SMTP server for the email address.
In the Thunderbird menu bar, click the Tools Edit menu and select Account Settings, or click the Application menu button and select Options Preferences and Account Settings from the sub-menu, and select the account name.Verify the correct SMTP Server is being used Check that your Thunderbird settings match the documented settings. This is usually in the support section of their website searching for "mail settings" or "SMTP" will usually find it. Look for an SMTP mail settings article on the mail provider's site.Check that the settings are the same as documented in the article for your mail provider ( Gmail, Yahoo, Comcast, Hotmail, Sympatico) OR In the Thunderbird menu bar, click the Tools Edit menu and select Account Settings, or click the Application menu button and select Options Preferences and Account Settings from the sub-menu, and select Outgoing Server (SMTP) from the bottom of the list in the left panel.Verify that your mail server supports the minimum version of TLS.Verify that your outgoing email is not being blocked.If your existing configuration suddenly stopped working after updating to Thunderbird 78, it might be your Antivirus or Firewall blocking the new version, or your email provider using outdated TLS security protocols. The problem suddenly started after updating to Thunderbird version 78?
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